Terms of Service and Privacy Policy
Terms of Service
1. Introduction Welcome to Lone Star Trailer Rentals (operating as LS Trailer Rentals LLC). By using our services, you agree to these Terms of Service. Please read them carefully before making a reservation.
2. Reservations and Cancellations
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Reservations can be made through our website or by contacting us directly.
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If a reservation is canceled at least 24 hours before the scheduled pick-up time, the customer is eligible for a full refund.
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Cancellations made less than 24 hours before the pick-up time will incur a $50 no-show fee.
3. Renter Agreement and Liability
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All renters must sign a Renter Agreement before picking up a trailer.
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The Renter Agreement includes provisions for liability, insurance, and other legal requirements.
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Renters must provide a valid driver’s license and proof of insurance at the time of rental.
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Payment information must be provided to confirm the reservation.
4. Contact and Communications
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By submitting a reservation, you consent to be contacted by LS Trailer Rentals LLC via phone and SMS text message regarding your reservation and rental agreement.
5. Usage of Rental Equipment
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Trailers must be used in compliance with all local, state, and federal laws.
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The renter is responsible for any damage, loss, or legal infractions incurred while using the rented trailer.
6. Limitation of Liability
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LS Trailer Rentals LLC is not responsible for any injuries, damages, or losses resulting from the use of our trailers.
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Renters assume all responsibility for the proper and safe use of the rental equipment.
7. Changes to Terms
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LS Trailer Rentals LLC reserves the right to modify these terms at any time. Continued use of our services after changes are made constitutes acceptance of the new terms.
Privacy Policy
1. Information We Collect
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LS Trailer Rentals LLC collects the following personal information through our website:
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Name
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Email address
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Phone number
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Physical address
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This information is necessary for processing reservations and rental agreements.
2. How We Use Your Information
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To process and manage your trailer rental reservation.
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To contact you regarding your reservation, including by phone and SMS text message.
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To comply with legal requirements and maintain records of transactions.
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To track website traffic and improve user experience using Google Analytics.
3. Information Sharing and Security
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We do not knowingly sell or share your personal information with third parties.
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Personal information is used solely for processing reservations and providing customer service.
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We implement industry-standard security measures to protect your personal data.
4. Google Analytics
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Our website uses Google Analytics to collect anonymous traffic data.
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This data helps us improve our website and customer experience.
5. User Rights and Contact Information
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You may request to review, update, or delete your personal information by contacting us.
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If you have any questions regarding our Privacy Policy, please reach out to us directly.
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy and Terms of Service.
Last Updated: 3/25/2025
