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Call or Text Us At:

713-815-5958

Pick up instructions

Our Contactless Pick Up Process

Our system is entirely contactless, which means you’ll be picking up and dropping off on your own. If any questions arise please give us a call: (713)-815-5958
Rental Trailers in a line

HOW TO PICK UP

STEP 1

STEP 2

STEP 3

STEP 4

STEP 5

Before Pick Up (30-45 Minutes)

Call or text us (713-815-5958) 30-45 minutes before your pick up to let us know you’re headed to the lot. 

Access the Lot

Once at the gate, give us a call for the gate code. You will then locate your trailer according to the number sticker on the front of the trailer. The trailer number will be in your rental confirmation.

Hitch Your Trailer + Guidelines

All of our bumper pull trailers require a 2 5/16″ tow ball and a 7-way pin connector. 

Trailer Hookup Check List:

    • Safety chains crossed and secured to tow vehicle
    • Tow ball hitch pin is attached and pin is secured
    • Yellow breakaway cable attached to tow vehicle
    • 7-way plug attached to tow vehicle and lights working properly
    • Trailer Jack raised all the way up.
    • Coupler secured tow ball and pin secured

Walk-around Video

Once you hitch up to your trailer rental, send me a brief walk-around video of the trailer secured and connected to the vehicle, showing lights working and ramps secured in the back of the trailer.

Safe Travels!

Drive safe, and give us a text/call if anything comes up. If you get a chance could you please take a picture of the cargo or vehicle loaded on our trailers. It helps us build a gallery to show our customers what can fit on them.

STEP 1

Before Pick Up (30-45 Minutes)

Call or text us (713) 815-5958) 30-45 minutes before your pick up to let us know you’re headed to the lot. 

STEP 2

Access the Lot

Once at the gate, give us a call for the gate code. You will then locate your trailer according to the number sticker on the front of the trailer. The trailer number will be in your rental confirmation.

STEP 3

Hitch Your Trailer + Guidelines

All of our bumper pull trailers require a 2 5/16″ tow ball and a 7-way pin connector. 

Trailer Hookup Check List:

    • Safety chains crossed and secured to tow vehicle
    • Tow ball hitch pin is attached and pin is secured
    • Yellow breakaway cable attached to tow vehicle
    • 7-way plug attached to tow vehicle and lights working properly
    • Trailer Jack raised all the way up.
    • Coupler secured, tow ball and pin secured

STEP 4

Walk-around Video

Once you hitch up to your trailer rental, send me a brief walk-around video of the trailer secured and connected to the vehicle, showing lights working and ramps secured in the back of the trailer.

STEP 5

Safe Travels!

Drive safe, and give us a text/call if anything comes up. If you get a chance could you please take a picture of the cargo or vehicle loaded on our trailers. It helps us build a gallery to show our customers what can fit on them.

Using our straps

We provide 10′ Lasso straps with our rentals. Make sure to only use the snap hooks on the D-rings. The two common ways they get damaged are by putting the snap hooks on the rub rail and by placing the strap where it rubs.

straps included

Drop off instructions

  • Drop-off hours are from 6:30am to 9:00pm
  • Text us 30 minutes to an hour before returning the trailer so we can expect you on our property
  • If you need to drop off after 9:30pm make sure to contact us for approval
  • We understand mistakes happen. If any straps get damaged during the rental let us know so we can get them replaced and charged

Pre Rental Inspections

Before your arrival, we inspect the trailer to make sure its road ready. We check:

  • Lasso wheel straps
  • Tire pressure and wear
  • Winch
  • Lights
  • Bearing grease
  • All bolts and nuts are inspected

Post Rental Inspections

  • The trailer will be inspected and made sure it comes back in good operating conditions.
  • We understand this trailer is used to haul vehicles and cargo. Don't worry about wood stains or paint chips. these are not considered damages.
  • Our trailers are equipped with E-Z Tag, if you use it, you will be charged for it at the end of the rental and provided proof of tolls.

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